Capacity-Building

Smart Infrastructure

We modernize public and enterprise infrastructure with smart street-lighting, AI-enabled surveillance/ITMS, intelligent luminaires & pole-top IoT, and ICCC platforms. Our blueprint combines asset digitization, open APIs, and preventive O&M to cut OPEX and raise service levels.

Problems We Solve

• High energy bills and dark spots from legacy lighting networks

• Fragmented CCTV feeds; slow detection and response

• Manual maintenance and untracked field operations

• Disconnected systems with no KPI accountability

What We Deliver

• Smart Street-Lighting (SITC & O&M): adaptive dimming, group/individual control, remote faulting, asset registry, SLAs

• City Surveillance & ITMS: ANPR, violation capture, crowd/loiter analytics, video walls

• Intelligent Luminaire & Pole-Top IoT: sensors, connectivity, EV-ready enclosures, edge compute gateways

• ICCC / Command Centre: real-time dashboards, SOP workflows, incident tickets, audit trails, API integrations

How It Works (Process)

Discover & Survey → Design & BoQ → Deployment & Integration → Acceptance Testing → ICCC Handover → Preventive O&M

Outcomes & KPIs

• 60–70% energy savings (typical in comparable deployments)

• MTTR ↓ via predictive maintenance & automated alerts

• Response time ↓ through ICCC workflows and analytics

• Compliance ↑ with audit-ready reports and SLAs

Telecom & Broadband

We plan, build, activate, and operate networks. From long-haul/metro fibre EPC to FTTx enablement and 24×7 NOC/SOC, we deliver speed and uptime with disciplined QA and documentation.

Problems We Solve

• Slow RoW and inconsistent field quality

• Activation delays and repeat faults

• Fragmented monitoring and incident handling

What We Deliver

• Fibre EPC (UG/Aerial): survey, permits/RoW, trenching/ducting, splicing, OTDR certification, restoration playbooks

• FTTx / Triple-Play Enablement: MDU/SDU standards, activation waves, CPE templates

• NOC/SOC: L1–L3 operations, incident/change/problem mgmt, performance dashboards

• GIS As-Builts & Packs: as-builts, test reports, acceptance documentation

Process

Feasibility & Survey → RoW & Design → Build & Test → Activation → NOC/SOC Run → Continual Improvement

Outcomes & KPIs

• ≥99.95% availability (scope-dependent)

• Faster activations, repeat faults ↓, SLA penalties avoided

• Consistent safety & QA checklists; audit-ready records

Data Centres & Cloud

We combine Tier-III+ design-build-operate with energy optimization and DCIM. Add our hybrid cloud practice for secure migrations, backup/DR, and cost governance.

Problems We Solve

• Power/cooling inefficiency and capacity bottlenecks

• Limited observability across racks to cloud

• Migration risk and compliance pressure

What We Deliver

• DC D-B-O: white-space fit-outs, containment, modular growth, commissioning

• Energy & Capacity Optimization: audits, airflow mgmt, planning, PUE improvement

• DCIM & Telemetry: alarms, workflows, reporting, integration

• Cloud & Hybrid: migration, security baselines, backup/DR, runbooks & drills

Process

Assess & Model → Design & BoQ → Build & Commission → DCIM & Handover → Operate & Optimize

Outcomes & KPIs

• ≤1.3 PUE targets (site-dependent), uptime ↑

• Risk-managed migrations, faster cutovers

• Compliance-ready reporting and operational dashboards

AI & CX

We automate and augment customer journeys with multilingual bots, agent-assist, knowledge bases, and QA analytics—all orchestrated across voice, chat, email, and social.

Problems We Solve

• Long handle times and inconsistent resolutions

• Siloed channels and poor knowledge retrieval

• Limited visibility into quality and compliance

What We Deliver

• Bots & Automation: voice/chat bots, IVR deflection, agent assist

• Omnichannel CX: routing across channels, WFM/WFO, QA monitoring

• Analytics: intent/sentiment, live dashboards, call recording & insights

• Integrations: CRM, ticketing, payment/auth, knowledge bases

Process

Journey Mapping → Bot & Flow Design → Pilot & Tuning → Go-Live → Optimize (A/B & QA)

Outcomes & KPIs

• CSAT ↑, AHT ↓, FCR ↑

• Containment ↑ with multilingual automation

• Real-time quality visibility and coaching

Geospatial & Remote-Sensing

We deliver airborne & drone-borne LiDAR, photogrammetry, and 3-D digital twins. Our pipelines produce planning-grade outputs and GIS dashboards stakeholders can actually use.

Problems We Solve

• Outdated basemaps and costly field rework

• Slow DPR approvals and unclear right-of-way

• Scattered spatial data across contractors

What We Deliver

• LiDAR Acquisition & Processing: point clouds, classification, orthos, DTM/DSM

• Corridor & Utility Mapping: roads, rail, pipelines, fibre routes, RoW validation

• 3-D Twins & Analytics: clash checks, change detection, volumetrics

• GIS & Web Dashboards: geodatabases, secure viewers, exports

Process

Mission Plan → Flight & QC → Processing & QA → GIS/Twin Build → Delivery & Training

Outcomes & KPIs

• 95%+ accuracy (project/terrain dependent)

• Faster approvals, fewer reworks

• Unified geodata for owners, EPCs, and regulators

Talent Solutions

We supply talent precisely when and where you need it, and we run the governance to keep your contingent workforce compliant, visible, and cost-effective.

What We Deliver

• Contingent Staffing: developers, cloud/DevOps, QA/automation, network/field & NOC, GIS/LiDAR, design/validation, QA/RA, lab/QC

• Managed Service Provider (MSP): vendor consolidation, rate cards, SLAs, timesheets/invoicing, analytics (open reqs, fill speed, cost per hire)

• Project-Based Teams: fixed scope, milestones, weekly demos, acceptance documentation

Service Model

Intake → Shortlists (24–72 hrs for common roles) → Interviews → Onboarding → Weekly SLA Reviews

Outcomes & KPIs

• 99.24% positions filled; avg. 5 days time-to-fill (incl. weekends)

• 9.75% cost reduction beyond target in MSP programs

• Compliance ↑ and attrition risk ↓ with verified onboarding